Privacy policy

With the development of new communication tools, it is necessary to pay special attention to the protection of personal privacy. We at L’étendard are committed to respecting the confidentiality of the personal information we collect.

Collection of Personal Information

We collect the following information:

  • Name
  • First name
  • Address
  • Postal code
  • Email address
  • Telephone / fax number
  • Credit card number
  • The personal information is collected through forms and to the interactivity established between you and our website. We also use as indicated in the following section, cookies and / or log files for collecting information about you.

Forms and interactivity

Your personal information is collected through:

  • the Registration Form on the website
  • the Order form

We use the information collected for the following purposes :Contact informationYour information is also collected through the interactivity that is established between you and our website in the following way :

  • Correspondence

Right of opposition and withdrawal

We offer you the right to oppose to give and withdraw personal information. The right of withdrawal is meant as an option offered to online visitors to refuse to have their personal information used for certain purposes mentioned in the collection process. The right of withdrawal is defined as the ability for users to ask that their personal information not be used after a transaction is made, for example, in a mailing list .

To exercise these rights, you can contact us at:

L’étendard flags and banners
3775 Jean -Marchand Street
Quebec, Quebec G2C 2J2
Telephone: 1 800 305-0253 or 418 845-2121

Right to Access

We pledge to recognize a right to access and rectify to any concerned person who desires to access, modify or even write off information about them To exercise this right, please contact us at:

L’étendard flags and banners
3775 Jean -Marchand Street
Quebec, Quebec G2C 2J2
Telephone: 1 800 305-0253


The personal information we collect is preserved in a secure environment. People working for us are obliged to respect the confidentiality of your information.To ensure the security of your personal information, we use the following measures:

  • Protocol SSL (Secure Sockets Layer)
  • Computer Safeguards
  • Digital certificate development
  • Username / password

We undertake to maintain a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However,, since no mechanism offers maximum security, some risk is always present when the Internet is used to transmit personal information.

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